Before you order.

Pricing and quantities

You can enter fewer than 50 sets to see an estimate for ready-stock items. A full carton usually holds 50 sets, making packing easier and helping reduce damage and shipping cost per set. We confirm the order quantity and quote before you order. Custom quantities and prices depend on the structure, dimensions, finish and design.

Samples and customisation

We normally make and dispatch the sample within 48 hours, counted from the day after the design is approved. The sample fee is CNY 200, plus shipping, and can be credited towards your bulk order.

Accessories and dimensions

Refer to the units shown on each product. Before ordering, check the fit for your cake height, decorations and intended use, and confirm the box, base and accessories included in each set.

Lead times and shipping

Standard custom orders take around 10 days to produce, starting once you receive the sample and approve it for production. Packing and transit are separate. We confirm complex and rush orders individually and can expedite them when production capacity allows.

Ready-stock orders usually ship within 48 hours, counted from the day after payment. We will let you know if an item is temporarily unavailable.

Sea freight is available. We can also quote door-to-door delivery depending on the destination. We confirm shipping method, costs and estimated transit time in the quote.

Payment

Product prices exclude tax and shipping. The buyer pays applicable taxes. Payment in full, including the agreed shipping fee, is due before dispatch. If you use your own forwarding warehouse, you can pay just the domestic shipping fee to that warehouse.

Delivery checks and after-sales support

Please check quantities and condition on delivery. Report damage, missing items or quality issues within 90 days of receipt, with clear photos of the issue and enough detail to identify the shipment. After verification, we can include replacements with your next purchase.